World development report 2004  : making services Work for poor people 

 - New York  Oxford University Press  2003 
 - xvi, 271 p.  : ill., Col.,  ; 25.5 cm. 
<br/><br/> Includes bibliographic end notes and references. 
<br/><br/><label>ISBN: </label>978082135574 (hb) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management sciences<br/>Service work--Service provision--Education service--Sanitation service--Nutrition service--Policymaker--RSBM
<br/><br/><label>Dewey Class. No.: </label>330.91090  / WOR