TY - BOOK AU - Venison, Peter TI - 100 tips for hoteliers: : what every successful hotel professional needs to know and do SN - 9780595367269 (pbk) U1 - 647.94 PY - 2005/// CY - United States of America PB - iUniverse KW - Hospitality management KW - Hotel management KW - Hotel administration KW - Hospitality industry KW - Hotel standards KW - Guest services KW - Hotel industry KW - RSBM ER -