00566nam a22001457a 4500 20260905110958.0 9780471203315 (pbk) 647.940683 KLI Kline,Sheryl Fried William Sullivan Hotel front office simulation : a workbook and software package New York ohn Wiley & Sons 2003 ix, 124 p. : ill. ; 28 cm. +CD+ floppy disk Management sciences Hotel front office Hotel management Reservation process Folio management Guest service Front desk RSBM BK 0 0 0 0 GGL GGL 2026-09-05 Gift 0 647.940683 KLI 123540 2026-09-05 11:09:31 1 2026-09-05 BK 64049 64049