TY - BOOK AU - Vallen, Gary K. TI - Check-in check-out: : managing hotel operations SN - 9780131126848 (pbk) U1 - 647.94068 PY - 2005/// CY - New Jersey PB - Pearson Prentice Hall KW - Hospitality management KW - Hotel operations KW - Hotel technology KW - Managing service KW - Room reservation KW - Marketing plan KW - Hotel industry KW - RIHCA N1 - Includes glossary and index ER -