TY  - BOOK
TI  - Front office operations and management
SN  - 9780766823433 (hb)
U1  - 647.94068 
PY  - 2002///
CY  - New Jersey
PB  - Delmar Thomson Learning
KW  - Hospitality management
KW  - Operation management
KW  - Accounting departments
KW  - Career management
KW  - Hotel classification
KW  - Market segments
KW  - Leadership team
KW  - RIHCA
N1  - Includes glossary and index
ER  -