TY  - BOOK
AU  - Bardi, James A
TI  - Hotel front office management
SN  - 9780471013969 (hb)
U1  - 647.94068 
PY  - 2003///
CY  - New Jersey
PB  - John Wiley and Sons
KW  - Hospitality management
KW  - Hospitality industry
KW  - Managing hospitality
KW  - Office management
KW  - Hotel management
KW  - Reservation process
KW  - Business travel
KW  - RIHCA
N1  - Includes glossary and index
ER  -