TY - BOOK AU - Kan,Stephen H. TI - Metrics and models in software quality engineering SN - 0201729156 (hb) U1 - 005.10685 PY - 2003/// CY - Boston PB - Addison-Wesley KW - Computer science KW - Computer software KW - Total quality management KW - Software engineering KW - Software testing KW - Object oriented KW - Customer satisfaction KW - Software project KW - Quality assessment KW - Metrics KW - FC ER -