how to plan, design, and conduct effective tests Rubin, Jeffrey Dana Chisnell creator text Indianapolis Wiley Publishing 2008 monographic xxxvi, 348 p. : ill. ; 24 cm. Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience. Includes index. User interfaces (Computer systems) Educational tests Education statistics Test moderators Conducting process Usability testing Validation or verification test FMS FC 005.437 RUB 9780470185483 (pbk)