00486nam a22001217a 4500020002400000082001700024100003100041245005500072260003800127300003300165500004100198650012500239  a9788126521906 (pbk)  a658.302bVIN  aVinyard, JohnaJohn Latham  aOrganization diagnosis, design, and transformation  aNew DelhibJohn Wiley Indiac2010  axv, 590 p.b: ill.c; 27 cm.  aIncludes bibliographical references.  aManagementaStrategic managementvOrganizational descriptionvLeadershipvCustomer engagementvStrategy deployment vFMS