TY - BOOK AU - Kan,Stephen H. TI - Metrics and models in software quality engineering SN - 0201729156 U1 - 005.10685 PY - 2003/// CY - Boston PB - Addison-Wesley KW - Computer software KW - Software engineering KW - Quality control KW - Total quality management KW - Computer KW - Metrics KW - Measurement theory KW - Reliability KW - Software testing KW - Object oriented KW - Customer satisfaction KW - FC ER -