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	1.	Cases in call center management great ideas (th)at work by Feinberg, Richard Ko De Ruyter Lynne Bennington Material type: Text Publication details: Mumbai Jaico Publishing House 2005 Availability: Items available for loan: Main Campus (1)Call number: 658 FEI. Place hold Save to lists Add to cart (remove)
	2.	Handbook of customer relationship marketing by Stone, Merlin Neil Woodcock Liz Machtynger Material type: Text Publication details: New Delhi Crest Publishing House 2004 Availability: Items available for loan: Al-Mizan Campus (1)Call number: 658.8 STO. Place hold Save to lists Add to cart (remove)
	3.	No cover image available Impact of customer relationship management (CRM) on organization performance moderating role of technological turbulence, an evidence from services sector of Pakistan by Shafaat Ahmad Mir (3592) Material type: Text Publication details: Islamabad Riphah International University (unpublished) 2015 Dissertation note: Riphah School of Leadership (RSL) Faculty of Management Sciences (FMS)Thesis supervisor: Mubashir Hassan Zia Availability: Items available for reference: Main Campus: NOT for LOAN (1)Call number: 658.812 SHA. Save to lists Add to cart (remove)
	4.	No cover image available Effect of customer relationship management adoption on organizational performance: moderating role of technological turbulence by Shahid Iqbal (9632) Material type: Text Publication details: Islamabad (unpublished) 2014 Dissertation note: Thesis (MS)--Riphah International University Online resources: Mr. Mubashar Hassan Zia (supervisor) Availability: Items available for reference: Main Campus: NOT for LOAN (1)Call number: 658.514 SHA. Save to lists Add to cart (remove)
	5.	Services marketing people, technology, strategy by Wirtz, Jochen Christopher Lovelock Jayanta Chatterjee Material type: Text Publication details: Noida Pearson India Education Services Pvt. Ltd 2019 Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.8 WIR. Malakand Campus (3)Call number: 658.8 WIR, ... Place hold Save to lists Add to cart (remove)
	6.	B2B Marketing a South Asian perspective by Hutt, Michael D Dheeraj Sharma Thomas W. speh Material type: Text Publication details: Australia Cengage Learning 2014 Availability: Items available for loan: Faisalabad Campus (5)Call number: 658.8 HUT, ... GULBERG III Lahore (1)Call number: 658.8 HUT. Malakand Campus (1)Call number: 658.8 HUT. Place hold Save to lists Add to cart (remove)
	7.	Services marketing people, technology, strategy by Wirtz, Jochen Christopher Lovelock Jayanta Chatterjee Material type: Text Publication details: Noida Pearson India Education Services Pvt. Ltd 2018 Availability: Items available for loan: Faisalabad Campus (6)Call number: 658.8 WIR, ... Place hold Save to lists Add to cart (remove)
	8.	Enterprise systems for management by Motiwalla, Luvai F Jeff Thompson Material type: Text Publication details: Noida Dorling Kindersley India Pvt. Ltd. 2009 Availability: Items available for loan: Faisalabad Campus (3)Call number: 658.4038011 MOT, ... Place hold Save to lists Add to cart (remove)
	9.	Marketing for hospitality and tourism by Kotler, Philip R John T. Bowen James Makens Material type: Text Publication details: USA Pearson 2014 Availability: Items available for loan: GULBERG III Lahore (2)Call number: 647.940688 KOT, ... Place hold Save to lists Add to cart (remove)
	10.	Retailing management by Levy, Michael Dhruv Grewal Material type: Text Publication details: New York McGraw Hill 2023 Availability: Items available for loan: Al-Mizan Campus (1)Call number: 658.87 LEV. Place hold Save to lists Add to cart (remove)

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