000			00441nam a22001457a 4500
020			_a9789350044544 (pbk)
082			_a658.812 _bBHA
100			_aBhasin, Jaspreet kaur
245			_aCustomer relationship management
260			_aNew Delhi _bDreamtech _c2012
300			_axiii, 445 p. _b: ill. _c; 24 cm.
500			_aincludes index.
650			_aData processing _aManagement _vMarketing channels _vMarketing _vCustomer _vRIPS
942			_cBK
999			_c10454 _d10454