| 000 | 00574nam a22001457a 4500 | ||
|---|---|---|---|
| 020 | _a0443070237 (pbk) | ||
| 082 |
_a362.1068 _bGUN |
||
| 100 | _aGunn, Chris | ||
| 245 |
_aA practical guide to complaints handling _bin the context of clinical governance |
||
| 260 |
_aEdinburgh _bChurchill Livingstone _c2001 |
||
| 300 |
_axiii, 235 p. _c; 23 cm. |
||
| 500 | _aIncludes index | ||
| 650 |
_aNational Health Services-Grea- Britain _aHealth facilities-Complaints against-Great Britain _vHealth council _vInformation dissemination _vPrimary care _vReview panel _vIIMC |
||
| 942 | _cBK | ||
| 999 |
_c11680 _d11680 |
||