000			01084cam a2200181 a 4500
005			20260623084923.0
020			_a9780470545157 (hb)
082	0	0	_a658.4013 _bPAR
100	1		_aParmenter, David
245	1	0	_aKey performance indicators _bdeveloping, implementing, and using winning KPIs
260			_aNew Jersy _bJohn Wiley & Sons _c2010
300			_axix, 299 p. _b: ill. _c; 24 cm.
500			_aIncludes index.
505	0		_aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
650		0	_aPerformance technology _aOrganizational effectiveness _vPerformance standards _vPerformance indicators _vManagement _vOrganizational winnings _vCritical success _vBrainstorming performance _vFC
942			_cBK
999			_c12343 _d12343