000 00885nam a22001697a 4500
999 _c14881
_d14881
040 _cRiphah International University
082 _a658.812
_bSHA
100 _aShafaat Ahmad Mir (3592)
245 _aImpact of customer relationship management (CRM) on organization performance
_bmoderating role of technological turbulence, an evidence from services sector of Pakistan
260 _aIslamabad
_bRiphah International University (unpublished)
_c2015
300 _axiii, 75 p.
_b: ill.
_c; 29 cm.
500 _aIncludes bibliographical references
502 _aRiphah School of Leadership (RSL) Faculty of Management Sciences (FMS)
502 _aThesis supervisor: Mubashir Hassan Zia
650 _aManagement-Customer relationship
_vOrganizational performance
_vCustomer relationship
_vTechnology turbulence
_vModerating relationship
_vOrganizational management
_vCRM
_vFMS
942 _cTH