| 000 | 00577cam a2200145 a 4500 | ||
|---|---|---|---|
| 999 |
_c26999 _d26999 |
||
| 020 | _a8186830995 (hb) | ||
| 082 | 0 | 4 |
_a658.84 _bTSC |
| 100 | _aTschohl, John | ||
| 245 | 1 | 0 |
_ae-Service _bspeed, technology, and price built around service |
| 260 |
_aNew Delhi _bPentagon Press _c2003 |
||
| 300 |
_axii, 199 p. _c; 22 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aComputer science _aElectronic commerce _vService strategy _ve-Business _vGeographic boundaries _vCustomer services _vInternet marketing _vInternet advertising _vBusiness enterprises _vComputer networks _vFC |
|
| 942 | _cBK | ||