000			00578nam a22001457a 4500
999			_c27263 _d27263
020			_a9788131761359 (pbk)
082			_a658.401 _bLAG
100			_aLaguna, Manuel _aJohan Marklund
245			_aBusiness process modeling, simulation and design
260			_aNoida _bDorling Kindersley _c2011
300			_axiii, 429 p. _b: ill. _c; 25 cm _e+ CD
500			_aInclude index.
650			_aManagement sciences _aIndustrail mangement _vWork flow management _vBusiness simulating _vBusiness planning _vBusiness process _vQuality programs _vData analysis _vSix sigma _vRSBM _vFMS
942			_cBK