000			00530nam a22001577a 4500
999			_c32082 _d32082
020			_a9780071769495 (pbk)
020			_a1259028704 (pbk)
082			_a658.4056 _bBER
100			_aBernstein, Jonathan
245			_aManager's guide to crisis management
260			_aNew Dehli _bTata McGraw-hill _c2012
300			_axi, 169 p. _b:ill. _c; 23 cm.
500			_aIncludes index.
650			_aCrisis management _aCrisis management--Planning _vDecision-making _vDispute settlement _vProblem solving _vConflict management _vFC
942			_cBK