000 00918nam a22001937a 4500
999 _c32776
_d32776
040 _cRiphah International University
082 _a658.8
_bKHA
100 _aKhadija Afzaal (27588)
245 _aImpact of customer experience on word of mouth and brand switching with gender as the moderator of the mediating role of brand image
_ba moderated mediation model
260 _aIslamabad
_b(unpublished)
_c2019
300 _av, 97 p.
_b: ill.
_c; 29 cm.
_e+CD
500 _aSubmitted in partial fulfillment of the requirements for the degree of Master of Science in Marketing to the Faculty of Management Sciences
500 _aThesis supervisor: Dr. Mubashir Hassan Zia
500 _aIncludes bibliographical references and appendix
502 _aThesis (MS)--Riphah International University, 2019
546 _aEnglish
650 _aMarketing
_vBrand image
_vCustomer experience
_vBrand switching
_vFMS
942 _cTH