000 00689cam a22001694a 4500
020 _a0873896785 (hb)
020 _a9780873896788 (hb)
082 0 0 _a658.4013
_bCER
100 _aRussell T. Westcott (editor)
245 0 4 _aThe certified manager of quality organizational excellence handbook
260 _aMilwaukee, Wis.
_bASQ Quality Press
_c2006
300 _axxiii, 648 p.
_b: ill.
_c; 27 cm.
500 _aRev. ed. of: The certified quality manager handbook. 2001.
650 0 _aTotal quality management
_aHandbooks, manuals, etc
_vLeadership
_vLeadership challenges
_vStrategic plan development
_vBusiness environment
_vManagement elements
_vFMS
942 _cBK
999 _c3852
_d3852