000 00625nam a22001697a 4500
020 _a9812402357 (pbk)
020 _a0324028113 (pbk)
020 _a0324072694 (pbk)
082 _a658.8
_bZIK
100 _aZikmund, William G.
_aMichael d' Amico
245 _aMarketing
_bcreating and keeping customers in an e-commerce world
260 _aAustralia
_bSouth-Western
_c2001
300 _axxxiii, 689 p.
_b: ill.
_c; 27 cm.
650 _aMarketing
_vMarketing management
_vMarketing research
_vConsumer behavior
_vMarket segmentation
_vIntegrated marketing communications
_vPricing strategy
_vFMS
942 _cBK
999 _c4036
_d4036