000 00948nam a22001937a 4500
999 _c41699
_d41699
040 _cRiphah International University
082 _a658.382
_bSHA
100 _aShahid Iqbal Mughal (22110)
245 _aInvestigating the impact of customer relationship management on patient loyalty
_bthe role of safety as a moderator
260 _aIslamabad
_b(unpublished)
_c2021
300 _av, 75 p.
_b: ill.
_c; 29 cm.
_e+CD
500 _aSubmitted in partial fulfillment of the requirement for the degree of Master of Science in Health care management to the Faculty of Management Sciences
500 _aIncludes bibliographical references and appendix
500 _aThesis Supervisor: Raja Zohaib Ghafoor
502 _aThesis (MS)--Riphah International University, 2021
546 _aEnglish
650 _aHealth care management
_vPrivate hospital satisfaction
_vCustomer relationship management
_vPatient loyalty
_vPatient satisfaction
_vFMS
942 _cTH