000			00579nam a22001457a 4500
999			_c5155 _d5155
020			_a812032238X (pbk)
020			_a9789332550193 (pbk)
082			_a658.4032 _bSCH
100			_aSchiesser, Rich
245			_aIT systems managements _bdesigning, implementing, and managing world-class infrastructure
260			_aNew Delhi _bPrentice Hall _c2002
300			_axxxvi, 487 p. _b: ill. _c; 24 cm.
650			_aComputer Science _aIT management _vAcquiring executive support _vOrganizing system _vPerformance tuning _vHistory Impact _vCustomer service _vManagement _vFEAS _vFC
942			_cBK