| 000 | 00995nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c55021 _d55021 |
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| 040 | _cRiphah International University | ||
| 082 |
_a658 _bHIR |
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| 100 | _aHira Imtiaz (404406) | ||
| 245 |
_aDoes customer incivility hapmer employee's performance _b: a study of hotel industry |
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| 260 |
_aLahore _b(unpublished) _c2021 |
||
| 300 |
_axi, 74 p. _b: ill. _c; 29.5 cm. _e+CD |
||
| 500 | _aSubmitted in fulfillment of the requirements for the award of degree of Master of Science in Management (HR) to the Riphah School of Business and Management (RSBM). | ||
| 500 | _aIncludes appendices and bibliographic references | ||
| 500 | _aThesis supervisor: Dr. Shazia Nouman | ||
| 502 | _aRegistration no: F18C14G07008 | ||
| 502 | _aThesis (MS-PM)--Riphah International University, 2021 | ||
| 546 | _aEnglish | ||
| 650 |
_aManagement Science _aHotel industry _vEmotional exhaustion _vHuman resource _vEmployee performance _vCustomer incivility _vJob performance _vSelf efficacy _vMS-HR _vRSBM |
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| 942 | _cTH | ||