000 00586cam a2200157 i 4500
999 _c59972
_d59972
020 _a9780128158470 (pbk)
082 0 4 _a658.406
_bHAR
100 1 _aHarmon, Paul
245 1 0 _aBusiness process change
_ba business process management guide for managers and process professionals
260 _aCambridge
_bMorgan Kaufmann Publisher
_c2019
300 _axxxvi, 497 p.
_b: ill.
_c; 24 cm
500 _aIncludes appendices and index.
650 0 _aElectronic commerce
_vSystem design
_vBusiness process change
_vBusiness architecture
_vDecision management
_vFMS
942 _cBK