000 00660nam a22001697a 4500
005 20260619151518.0
020 _a9780866123563 (pbk)
082 _a658.403
_bAST
100 _aAstroff, Milton T.
_aJames R. Abbey, Ph.D.
245 _aConvention management and service
260 _aUnited States of America
_bThe American Hotel & Lodging Education Institute
_c2011
300 _axv, 655 p.
_b: ill.
_c; 25.2 cm.
500 _aIncludes appendix and index.
650 _aConvention management
_aHospitality industry
_vCustomer service
_vEvent organization
_vHospitality services
_vEvent logistics
_vConvention planning
_vRIHCA
_vRSBM
942 _cBK
999 _c62425
_d62425