000 00665nam a22001697a 4500
005 20260713125323.0
020 _a9781292156156 (pbk)
082 _a338.4791
_bMAR
100 _aPhilip Kotler
_aJohn T. Bowen
_aJames C. Makens
_aSeyhmus Baloglu
245 _aMarketing for hospitality and tourism
260 _aMalaysia
_bPearson
_c2017
300 _a680 p.
_b: ill.
_c; 27.5 cm.
500 _aIncludes glossary and index
650 _aHospitality Management
_aTourism Management
_vHotel management
_vFood and beverage management
_vHotel marketing
_vHospitality leadership
_vService quality
_vCustomer satisfaction
_vHotel accounting
_vRICH
942 _cBK
999 _c62870
_d62870