000 00619nam a22001577a 4500
005 20260820145747.0
020 _a9781412935289 (pbk)
082 _a658.56203
_bTHO
100 _aThorpe, Richard
_aRobin Holt
245 _aThe SAGE Dictionary of quality management
_b: quality management research
260 _aLondon
_bSAGE Publications
_c2009
300 _axxii, 290 p.
_b: ill.
_c; 24.5 cm.
500 _aIncludes bibliographical references and index.
650 _aManagement sciences
_aQuality management research
_vQuality management
_vCognitive mapping
_vQuality assurance
_vData analysis
_vCase study
_vRSBM
942 _cBK
999 _c63530
_d63530