000			00599nam a22001577a 4500
005			20260819155254.0
020			_a9780131100954 (pbk)
082			_a658.302 _bTES
100			_aTesone, D.V
245			_aSupervision skills for the service industry _b: how to do it
260			_aNew Jersey _bPearson Education _c2005
300			_ax,161 p. _b: ill. _c; 25.5 cm.
500			_aIncludes bibliographical references and index.
650			_aManagement sciences _aService industry _vService development _vMarketing strategies _vService supervision _vLeaderships ethics _vHospitality industry _vRSBM
942			_cBK
999			_c63632 _d63632