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Impact of perceived servicescape on patient satisfaction through mediating role of service credibility and moderating role of received word of mouth in rehabilitation

By:

Tanzila Zahid (29613)

Material type: Text

TextPublication details: Islamabad (unpublished) 2022Description: vi, 72 p. : ill. ; 30 cm. +CDSubject(s):

Healthcare management -- Healthcare service provider -- Patient satisfaction -- Perceived servicescape -- Service credibility -- FMS

DDC classification:

658.382 TAN

Dissertation note: Thesis (MS)--Riphah International University, 2022

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Thesis	Al-Mizan Campus	658.382 TAN (Browse shelf(Opens below))	1	Not for loan		55464

Submitted in partial fulfillment of the requirement for the degree of Master of Science in Healthcare Management to the Faculty of Management Sciences

Includes bibliographical references and appendix

Thesis Supervisor: Dr. Zeeshan Ghafoor

Thesis (MS)--Riphah International University, 2022

English

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