Impact of customer relationship management (CRM) on organization performance
Shafaat Ahmad Mir (3592)
Impact of customer relationship management (CRM) on organization performance moderating role of technological turbulence, an evidence from services sector of Pakistan - Islamabad Riphah International University (unpublished) 2015 - xiii, 75 p. : ill. ; 29 cm.
Includes bibliographical references
Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS) Thesis supervisor: Mubashir Hassan Zia
Management-Customer relationship--Organizational performance--Customer relationship--Technology turbulence --Moderating relationship--Organizational management --CRM--FMS
658.812 / SHA
Impact of customer relationship management (CRM) on organization performance moderating role of technological turbulence, an evidence from services sector of Pakistan - Islamabad Riphah International University (unpublished) 2015 - xiii, 75 p. : ill. ; 29 cm.
Includes bibliographical references
Riphah School of Leadership (RSL)
Faculty of Management Sciences (FMS) Thesis supervisor: Mubashir Hassan Zia
Management-Customer relationship--Organizational performance--Customer relationship--Technology turbulence --Moderating relationship--Organizational management --CRM--FMS
658.812 / SHA