How customer incivility employee unethical behavior
Adeeba Khan (403690)
How customer incivility employee unethical behavior the roles of surface acting and receiving help - Lahore (unpublished) 2019 - vii, 63 p. ; 30 cm. + CD
A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Business and Management Science Includes bibliographic references Thesis supervisor: Dr. Shazia Nauman
Thesis (MS)--Riphah International University, 2019
English
Management science
Business management science--Employee unethical behavior--Resource conservation theory--Receiving help--Customer incivility --Surface acting--RSBM
658 / ADE
How customer incivility employee unethical behavior the roles of surface acting and receiving help - Lahore (unpublished) 2019 - vii, 63 p. ; 30 cm. + CD
A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Business and Management Science Includes bibliographic references Thesis supervisor: Dr. Shazia Nauman
Thesis (MS)--Riphah International University, 2019
English
Management science
Business management science--Employee unethical behavior--Resource conservation theory--Receiving help--Customer incivility --Surface acting--RSBM
658 / ADE