Marketing, sales and customer services

Watkins, Charley

Marketing, sales and customer services understanding the theory and practice of selling through service - Delhi A.I.t.B.S Publishers 2002 - x, 348 p. : ill. ; 24 cm.

8174731482 (pbk)


Marketing--Marketing Philosophy--Marketing mix--Segmenting markets--SWOT analysis--Market research--Presentation skills--FMS

658.83 / WAT
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