Quality management in the service industry (Record no. 11073)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00520nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 0137472633 (pbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 338.70685 |
| Author Mark | STE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Stebbing, Lionel |
| 245 ## - TITLE STATEMENT | |
| Title | Quality management in the service industry |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York |
| Name of publisher | Ellis Horwood |
| Date of publication | 1990 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 178 p. |
| Illustrations | : ill. |
| Dimensions | ; 23 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Service industry-Quality control |
| -- | Service industry-Management |
| Keywords | Internal inveterate waste |
| -- | Developing management system |
| -- | System documentation |
| -- | Quality audit |
| -- | Management review |
| -- | IIMC |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Source of acquisition | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Al-Mizan Campus | Al-Mizan Campus | Purchased | 338.70685 STE | 19446 | 1 | Books |