Total quality management (Record no. 24833)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00582nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9789353066314 (pbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| Author Mark | TOT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Besterfield, Dale H. et.al. |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi |
| Name of publisher | Pearson India Education Services Pvt.Ltd |
| Date of publication | 2019 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 622 p. |
| Illustrations | : ill. |
| Dimensions | ; 23 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes Appendix, References and Index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Quality management |
| -- | Management |
| Keywords | Customer satisfaction |
| -- | Employee involvement |
| -- | Performance measures |
| -- | Information technology |
| -- | Leadership |
| -- | RCST |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| GULBERG III Lahore | GULBERG III Lahore | Purchased: Allied Book Company | 1086.50 | 658.4013 TOT | 56031 | 1 | Books |