Impact of product quality (PQ) on customer loyalty (CL) with mediating role of of company reputation (CR) and moderating role of customer satisfaction (CS) (Record no. 51380)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00973nam a22001937a 4500 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Riphah International University |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.5 |
| Author Mark | IMR |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Authorship | Imran Farooq (32763) |
| 245 ## - TITLE STATEMENT | |
| Title | Impact of product quality (PQ) on customer loyalty (CL) with mediating role of of company reputation (CR) and moderating role of customer satisfaction (CS) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Islamabad |
| Name of publisher | (unpublished) |
| Date of publication | 2023 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 68 p. |
| Illustrations | : ill. |
| Dimensions | ; 30 cm. |
| Accompanying material | +CD |
| 500 ## - GENERAL NOTE | |
| General note | Submitted in partial fulfillment of the requirement for the degree of Master of Science in Engineering Management to the Faculty of Management Sciences |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and annexure |
| 500 ## - GENERAL NOTE | |
| General note | Thesis Supervisor: Prof. Dr. Nawar Khan |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Thesis (MS)--Riphah International University, 2023 |
| 546 ## - LANGUAGE NOTE | |
| Language note | English |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Engineering management |
| Keywords | Customer satisfaction |
| -- | Company reputation |
| -- | Customer loyalty |
| -- | Product quality |
| -- | PQ |
| -- | CL |
| -- | CR |
| -- | CS |
| -- | FMS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| item type | Thesis |
| Not for loan | Home library | Current library | Source of acquisition | Full call number | Barcode | Copy number | Koha item type |
|---|---|---|---|---|---|---|---|
| Al-Mizan Campus | Al-Mizan Campus | Riphah International University | 658.5 IMR | 100002 | 1 | Thesis |