The role of perceived emotional labor on customer loyallty Mediation role of customer cognitive appraisal

By: Material type: TextTextPublication details: Faisalabad (unpublished) 2021Description: ix, 69 p. : ill. ; 30 cmSubject(s): DDC classification:
  • 658 HAD
Dissertation note: Thesis (MS)--Riphah International University, 2021
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Item type Current library Call number Copy number Status Date due Barcode
Books Books Faisalabad Campus 658 HAD (Browse shelf(Opens below)) 1 Available 81465

Submitted in partial fulfillment of the requirements for the degree of Master of Science to the Faculty of Management Sciences

Thesis supervisor: Dr Gulam Mustafa Shami

Includes bibliographical references and appendix.

Thesis (MS)--Riphah International University, 2021

English

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