The impact of employee emotional capabilities on customer loyalty with the mediating role of rapport and trust
Material type:
TextPublication details: Islamabad (unpublished) 2018Description: vi, 89 p. ; 30 cm. : ill. +CDSubject(s): DDC classification: - 658.84 FIZ
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
Thesis
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Al-Mizan Campus | 658.84 FIZ (Browse shelf(Opens below)) | 1 | Not for loan | 54073 |
Submitted in partial fulfillment of the requirement for the degree of Master of Science in Marketing to the Faculty of Management Sciences
Includes bibliographical references and appendix.
Thesis supervisor: Muhammad Hassan Zia
Thesis (MS)--Riphah International University, 2019
English
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