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The CRM handbook a business guide to customer relationship management

By:

Dyche, Jill

Material type: Text

Text

TextPublication details: New Delhi Pearson Education 2002Description: 331 p. : ill. ; 24 cmISBN:

8177587625 (pbk)

Subject(s):

Customer relations-Management CRM Management Relationship marketing -- CRM marketing -- Customer service -- Sales force automation -- Analytical CRM -- Delivering CRM -- Managing CRM project -- FMS

DDC classification:

658.812 DYC

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	Al-Mizan Campus	658.812 DYC (Browse shelf(Opens below))	1	Available		5589

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