Managing quality service in hospitality : how organizations achieve excellence in the guest experience

By: Material type: TextTextPublication details: United Kingdom Delmar Cengage learning 2012Description: xxvii, 516 p. : ill., Col., ; 25.5 cmISBN:
  • 978111307738 (pbk)
  • 1111307738 (pbk)
Subject(s): DDC classification:
  • 338.4791 FOR
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Item type Current library Call number Status Date due Barcode
Books Books GULBERG III Lahore 338.4791 FOR (Browse shelf(Opens below)) Available 119665

Includes glossary and index.

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