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1.
Customer-Driven services management by
Material type: Text Text
Publication details: New Delhi Response Books 2004
Availability: Items available for loan: Al-Mizan Campus (2)Call number: 658.8120954 BAL, ...

2.
Services marketing : people technology strategy by
Material type: Text Text
Publication details: USA World Scientific Publishing Co. Inc. 2016
Availability: Items available for loan: GULBERG III Lahore (23)Call number: 658.8 WIR, ...

3.
Making customer service happen a simple and effective guide to achieving unbelievable customer satisfaction while reducing your costs by
Material type: Text Text
Publication details: Australia Business + Publishing 2006
Availability: Items available for loan: Al-Mizan Campus (1)Call number: 658.812 LAK.

4.
Services marketing integrated customer focus across the firm by
Material type: Text Text
Publication details: Singapore McGraw Hill 2013
Availability: Items available for loan: Al-Mizan Campus (2)Call number: 658.8 ZEI, ...

5.
e-Service speed, technology, and price built around service by
Material type: Text Text
Publication details: New Delhi Pentagon Press 2003
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.84 TSC.

6.
Inventory management by
Material type: Text Text
Publication details: New Delhi Random Publication 2017
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.7 SAN.

7.
The impact of service scape on behavioural intensions of customers in the hotel industry mediating role of image perceptions by
Material type: Text Text
Publication details: Faisalabad (unpublished) 2018
Dissertation note: Thesis (MS)--Riphah Internatioal University, 2018
Availability: Items available for reference: Faisalabad Campus: NOT for LOAN (1)Call number: 658 QAS.

8.
7 Tenets of Taxi Terry how every employee can create and deliver the ultimate customer experience by
Material type: Text Text
Publication details: New York McGraw Hill 2014
Availability: Items available for loan: Malakand Campus (1)Call number: 658.812 MCK.

9.
Digital disciplines by
Material type: Text Text
Publication details: Hoboken John Wiley & Sons 2015
Availability: Items available for loan: Malakand Campus (1)Call number: 658.872 WEI.

10.
Services management integrating customer focus across the firm by
Material type: Text Text
Publication details: New York McGraw-Hill 2008
Availability: Items available for loan: Faisalabad Campus (1)Call number: 658.8 WIL.

11.
Services marketing integrating customer focus across the firm by
Material type: Text Text
Publication details: India Mcgrawhill education 2015
Availability: Items available for loan: Faisalabad Campus (1)Call number: 658.8 MAR.

12.
Services marketing people, technology, strategy by
Material type: Text Text
Publication details: New Delhi Pearson Education 2018
Availability: Items available for loan: Faisalabad Campus (1)Call number: 658.8 LOV.

13.
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits by
Material type: Text Text
Publication details: New York AMACOM 2009
Availability: Items available for loan: City Campus (1)Call number: 658.812 GOO.

14.
Services marketing integrated customer focus across the firm by
Material type: Text Text
Publication details: New York McGrew Hill 2024
Availability: No items available.

15.
Pay Attention : how to listen, respond, and profit from customer feedback by
Material type: Text Text
Publication details: USA John Wiley & Sons 2010
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.562 ANN.

16.
Meet your customers needs : workbook 2 by
Material type: Text Text
Publication details: United States of America Thomson Learning 2006
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.812 MEE.

17.
Chocolates on the pillow aren't enough : reinventing the customer experience by
Material type: Text Text
Publication details: New Jersey John Wiley and Sons 2007
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 647.94068 TIS.

18.
Talent management system : best practices in technology solutions for recruitment, retention and workfroce planning by
Material type: Text Text
Publication details: Canada John Wiley and Sons 2004
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.3002 SCH.

19.
Services marketing : people, technology, strategy by
Material type: Text Text
Publication details: United States of America Pearson Prentice Hall 2007
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.8 LOV.

20.
Customer care excellence : how to create an effective focus by
Material type: Text Text
Publication details: United Kingdom Kogan Page Limited 2002
Availability: Items available for loan: GULBERG III Lahore (1)Call number: 658.812 COO.

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